Shipping/Refund Policy
Shipping Policy
Last updated: 01/04/2026
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information.
🚚 Shipping Times
Shipping times vary based on location and supplier availability:
- United States: 7–15 business days
- International: 10–25 business days
Please note: shipping times are estimates and may vary due to customs delays, carrier issues, or high-demand periods.
💰 Shipping Rates
- Standard Shipping: [Free / Flat rate $X / Calculated at checkout]
Shipping costs are calculated and displayed at checkout before payment is completed.
🌍 International Shipping
We ship worldwide. International customers are responsible for any customs duties, taxes, or import fees required by their country.
📍 Tracking Information
Once your order ships, you’ll receive an email with a tracking number.
Tracking updates may take 24–72 hours to appear in the system.
❗ Delays & Issues
We are not responsible for:
- Incorrect addresses entered at checkout
- Delays caused by customs or carriers
- Packages marked as delivered by the carrier
If your order has not arrived within 30 business days, please contact us and we’ll assist you.
🔄 Lost or Missing Packages
If your package is lost in transit or arrives damaged, contact us at [your support email] within 7 days of the expected delivery date.
📩 Contact Us
If you have any questions about shipping, please contact us at:
Kayeauraessentials@gmail.com
✨ Final Note
By placing an order, you agree to this Shipping Policy.